Thank you for shopping with Decor Kreations. We are committed to delivering your order safely and on time.
Order Processing
- Orders are typically processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
- Metro Cities: 3–7 business days
- Other Cities & Towns: 5–10 business days
- Remote Locations: 7–12 business days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- We may offer free shipping on selected products or promotional offers.
Order Tracking
Once your order has been shipped, a tracking number will be provided (where available) so you can monitor your shipment's progress.
Delivery
Please ensure that the shipping address provided during checkout is complete and accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Failed Delivery Attempts
If delivery cannot be completed after multiple attempts, the package may be returned to us. Additional shipping charges may apply for re-delivery.
Damaged or Lost Shipments
If your package arrives damaged or appears to be lost during transit, please notify us within 48 hours of the expected delivery date so we can investigate the issue.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- High order volume
- Courier service disruptions
- Government restrictions or unforeseen events
We appreciate your patience in such situations.
International Shipping
Currently, we ship only within India, unless otherwise stated on the website.
Policy Updates
We reserve the right to modify this Shipping Policy at any time. Any updates will be reflected on this page with the revised effective date.